Our fluent English-speaking support agents are professionally trained for each project,
ensuring smooth and reliable communication with your customers. They can handle:
We represent your brand with professionalism, empathy, and accuracy — every time.
1 Agent - 40/Week
One dedicated Customer Support Assistant, supported by an Account Manager and fully trained on your project before onboarding — at no extra cost.
Team of 5 Agent
A team of 5 Support Assistants with a Team Lead, Account Manager, QA Specialist, Training Coordinator, and Reporting Analyst — all trained before onboarding.
Full Time
Scalable support solutions with onsite and remote agents, tailored to your workflow. Includes team leads, account management, and specialized roles.
We provide reliable and responsive technical support to help your customers resolve issues quickly and efficiently. Our fluent English-speaking support assistants are fully trained on your product or service before onboarding, ensuring accurate and professional help from day one.
Each assistant is backed by a dedicated Technical Project Manager to ensure quality, consistency, and alignment with your support goals.
1 Agent
One Tier 1 Technical Support Agent trained to handle basic technical inquiries, troubleshooting, and customer guidance. Backed by a dedicated Technical Project Manager and fully trained on your product before onboarding — ensuring smooth integration and reliable frontline support.
1 Agent
One Tier 2 Technical Support Agent equipped to handle more complex technical issues, advanced troubleshooting, and escalations. Backed by a dedicated Technical Project Manager and trained specifically on your systems and workflows before delivering support with precision and reliability.
Team
Get a complete technical support team with Tier 1, Tier 2, and Tier 3 agents — ready to handle everything from basic troubleshooting to complex technical escalations. Each team is backed by a Technical Project Manager, with full training tailored to your systems before onboarding.
Our fluent English-speaking virtual assistants are professionally trained for each project, ensuring seamless support tailored to your needs. Here’s what they can handle:
Reliable, trained, and ready to help — so you can focus on growing your business.
1 Wizard - 40H / Week
One Dedicated Virtual Assistant, supported by a dedicated Account Manager and free project-specific training before onboarding.
High 5 Team
Team of 5 Virtual Assistants with a Lead, Manager, Developer, SEO & Ads Expert — fully trained before start.
Enterprise
Onsite and remote assistants tailored for large teams. Includes team leads, account management, and expert support.
We offer a full suite of services designed to elevate your operations and customer experience — including Inbound & Outbound Call Handling, AI-Augmented Support, Omnichannel Engagement, Back Office Support, Sales & Revenue Growth, and Trust & Safety Management.
Each solution is tailored to your business needs and backed by trained specialists and department leads to ensure top-tier results. Because every business is unique, pricing is provided after an initial consultation to fully understand your goals and requirements.
Get in touch today to be connected with the head of the relevant department and receive a custom proposal that fits your needs.
Custom Packages
One Dedicated Virtual Assistant, supported by a dedicated Account Manager and free project-specific training before onboarding.
Custom Packages
Reliable back-end assistance including data entry, order processing, documentation, and administrative tasks.
Custom Packages
Team of 5 Virtual Assistants with a Lead, Manager, Developer, SEO & Ads Expert — fully trained before start.
Custom Packages
Expert support focused on lead generation, conversions, upselling, and nurturing customer relationships to grow your revenue.
Custom Packages
Onsite and remote assistants tailored for large teams. Includes team leads, account management, and expert support.
Custom Packages
Monitoring, content moderation, and fraud prevention services designed to protect your platform and community.
Every brand promises white-glove service. These guys actually deliver it. Our customers have noticed, and so have our retention numbers.
We scaled to 10x users and had zero support bottlenecks - because Top Customer Service was already two steps ahead.
Top Customer Service felt like an extension of our team - not an outsourced partner. They scaled with us, adapted fast, and our NPS score jumped 30% in just 60 days.
